I always advise my clients to book international trips as far in advance as possible (at least 14+ days) and I felt that I had waited long enough. Considering myself an industry expert, I thought I would try to book two tickets to India on my own. How hard can it be? As a millennial, I went online and researched the different airlines that could fly me from Calgary to Goa. The first issue that I faced was that there were thousands of flight and routing options. The second challenge involved sorting through the multitudinous fares and their descriptions. Then there was the timing of the flights and terminal changes; I needed to be in India on a specific date to catch another flight that was leaving for Goa. As it turned out, I had to fly to one of India’s major cities before heading to Goa.
To make a long story short, 3 hours later I emailed one of our TMC’s corporate consultants asking them for help. As it turned out, there is a direct flight to Delhi from Toronto, which I did not even notice when I was busy filtering various flight options. It took the consultant only 10 min to get my tickets booked and to provide acceptable fare options and price quotes. I also received a link to have my Indian Visa processed online and I didn’t know that I no longer required an appointment to have my Indian Visa processed.
Three hours versus 10 minutes, what would you choose?